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To ensure the highest levels of customer service excellence, a telephone number is required to better understand and communicate Client preferences, options and requirements.

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Address

Soin Arcade Building,
Ground Floor, Shop № 5,
Westlands, Nairobi
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Library Hours

Weekdays – 9am – 5pm
Sat – 9am – 2pm
Sun – Closed
Special Hours Due to COVID-19

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Frequently Asked Questions

How much experience does Sights Travel & Tours has?

We have served our clients for more than ten years.

How much baggage can I take?

Baggage restrictions depend on the airline with which you are flying. This is usually one checked bag per person not weighing more than 22 KGs. Carry-on luggage is limited to one piece per person. Click here for more information about the baggage guidelines of most of the airlines we use.

Can I bring children on safari?

Children under the age of 6 are rarely accepted at lodges and it is not recommended to bring young children on safari. If they are accepted, they will not be allowed to go on game drives and will have to be left at the lodge under the care of a babysitter or guardian. Some lodges will allow children 6 and over to go on game drives and other lodges only allow children over the age of 12. It is best to check before.

What can you tell me about government travel warnings and advisories?

We keep updated on all travel advisories and should a new travel warning come into effect prior to your travel date, we will notify you. 

Will someone be at the airport to meet us on arrival?

Yes, you can feel secure in knowing that we arrange for a “meet and greet” for all our clients. With our local offices in Kenya providing 24-hour emergency assistance and having personnel on hand to deal with any issues that may arise, our clients can feel safe and secure in traveling with us.

Can i use a credit card?

In most cases Visa, MasterCard and American Express are widely accepted. For travel to Rwanda, Uganda, Zambia, Kenya and Zimbabwe, you may need to pay in cash or mobile payment for purchases at local shopping outlets.

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